Utilities
Water/Sewer
The City of Carthage is the local municipal provider for water and sewer inside the City limits. Questions may be directed to City Hall at 217-357-3119, or by visiting them at 58 Wabash St, Carthage, IL 62321 (located on the south side of the Carthage Square). Water/Sewer bills are combined and are mailed monthly. Persons living outside the City limits MAY be served by Carthage if nearby, but typically pay a 50% adder on their water.
Dallas Rural Water District also handles rural water for most of Hancock County. Their office is located 1105 US Hwy 136, Hamilton, IL. Call 866-508-2332.
Natural Gas
NICOR is the local provider for natural gas within the City of Carthage and some of the smaller local towns. Their customer service number is 888-642-6748.
Electrical Service
Customers living in Carthage or surrounding small towns are typically serviced by Ameren Illinois. They can be reached at 800-755-5000.
Customers in the rural areas of Hancock County are serviced by Western Illinois Electrical Coop (WIEC) located at 524 N Madison (north of the traffic light), Carthage, IL 62321. They can be reached at 217-357-3125.
Internet Providers
ADAMS NET
Home - Adams Telephone Co-Operative | Adams Telephone Co-Operative
877-696-4611
FRONTIER
Internet, Phone & TV Service Provider | Frontier.com
877-991-7086
FULLSPEED BROADBAND
Contact Us (fullspeedbroadband.com)
855-634-6144
MEDIACOM
Mediacom Cable in Carthage Illinois | Cable TV, Internet and Phone (mediacometailer.com)
855-517-8626
MTC COMMUNICATIONS
309-575-3211
STARLINK
866-755-6620
Assistance
Monetary assistance for winter heating or any energy bill issues can be investigated at Western IL Regional Council (WIRC) in Macomb. They can be reached at 309-837-2997.
